I go to an online vendor and I find everything I'm looking for, the price is perfect, but the second I go to put it in the shopping cart either the site stops or there's an error message!
Most times I don't go any further with that company and end up going to another website, paying a little bit more, and buying the same product.
I think all companies should invest in good shopping cart software! If you aren't able to check out the items that you've purchased --- as an online company you might as well take down your website and stop doing business!
AShop.com.au offers some great software to help online vendors do business and provide a consistent marketplace for their customer.
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